- After a 14 day cooling off period, there is no refund on any course or qualification.
- A delegate paying for any course or qualification is required to pay the full amount within a timeframe pre-agreed with MATA.
A delegate on the payment plan who misses a payment is ejected from the course or qualification but still liable for the full course or qualification fee.
MATA is not liable for the travel costs of any delegate for a cancelled course.
MATA reserves the right to change the refund policy from time to time.